CYFS Complaint Authority urgently needed

Family First supports the call for an independent CYFS Complaint Authority.

United Future’s Family Spokesperson Judy Turner is quite right when she says there is no avenue for people who feel they have been unfairly treated by the Children’s, Youth and Family Services,” says Bob McCoskrie, National Director of Family First.

Family First is being regularly contacted by families who claim to have been unfairly treated by CYFS’s social workers – yet they have no independent body to appeal to. Their only option is a costly court process where CYFS have an unlimited pool of resources to defend its actions, courtesy of the taxpayer.”

This is grossly unfair when families are being ripped apart, often just based on the subjective judgment of a social worker.

There is also evidence that CYFS are not following their own procedures, and are not acting where they should!

Bob McCoskrie has a background of social work in South Auckland for 15 years and knows too well how difficult it is to get CYFS to intervene on the really urgent cases. Yet there is no real avenue for appeal in these cases either.

There is a Health and Disability Commissioner, a Police Complaints Authority, even a Motor Vehicle Disputes Tribunal,” says Mr McCoskrie. “We desperately need an independent body to hear complaints about the highly sensitive nature of intervening in families.”

Contrary to Judy Turner’s suggestion, the Children’s Commissioner is not independent enough to fulfil this task.

Family First calls on all MP’s, the majority who will have received anecdotal evidence of claims of unfair treatment by CYFS, to support the urgent establishment of a CYFS Complaint Authority.



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