Making a complaint

To make a complaint about an ADVERTISEMENT, you need to complain to the Advertising Standards Authority (ASA)
CLICK HERE http://www.asa.co.nz/complaints/make-a-complaint/

Further information
http://www.asa.co.nz/complaints/complaints-process/  
Advertising Codes of Practice
http://www.asa.co.nz/codes/codes/

To make a complaint about a TELEVISION or RADIO programme,
you need to complain firstly to the broadcaster

CLICK HERE https://bsa.govt.nz/complaints/formal-complaint

If you’re not happy with their response (which in our experience is quite likely!), you can refer the complaint to the Broadcasting Standards Authority (BSA)
CLICK HERE
http://bsa.govt.nz/complaints/refer-complaint

Further information
http://www.bsa.govt.nz/assets/Resources/BSAComplaintsDLEEnglish.pdf
Broadcasting Standards
http://www.bsa.govt.nz/codes-and-standards/

 

To make a complaint about ONLINE MATERIAL
If you are concerned that something you have seen may be objectionable under the terms of the Film, Videos and Publication Classification Act 1993,
CLICK HERE https://www.dia.govt.nz/web/submitforms.nsf/cencomp

 

To make a complaint about a BOOK, FILM, MAGAZINE, ARTWORK
You can apply to the Chief Censor to have a publication (like a book, film, magazine or artwork) classified
CLICK HERE https://www.classificationoffice.govt.nz/public/inquiries-and-complaints-about-classification/how-to-get-something-classified/


The Online Media Standards Authority (OMSA) is a self-regulatory body, which handles complaints about NEWS AND CURRENT AFFAIRS PUBLISHED ONLINE by any of its members.
CLICK HERE http://www.omsa.co.nz/how-we-work/complaints-form/

Further information
http://www.omsa.co.nz/how-we-work/code/

The New Zealand Media Council is an independent forum for resolving complaints about the following

  • Content of newspapers, magazines and periodicals in circulation in New Zealand including their websites.
  • Online content of the following broadcasters – TVNZ, Mediaworks, Māori Television, Sky Network Television, NZME Radio and Radio New Zealand.
  • Digital sites with news content, including blogs characterised by news commentary, that have been accepted as members of the Media Council.
  • Classification of Video-on-Demand content of the following providers – TVNZ, RNZ, Mediaworks, Māori Television, Lightbox, Netflix, Stuff, NZME and Amazon.com.

https://www.mediacouncil.org.nz/complaints

THANK YOU FOR SPEAKING UP!

 

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